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SOLUTION 12 · IT INDUSTRIAL SERVICES

Managed IT services, support plans and consulting in Ciudad Juárez and El Paso

We take charge of running your technology with monitoring, help desk, SLA-backed support plans and consulting to plan what comes next.

  • NOC
  • SOC
  • SLA
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What is included

Managed Services, Support Plans & IT Consulting in action

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NOC/SOC monitoring
Detail of managed services, support plans & IT consulting
SLA-backed support plans

Leading brands in managed services, support plans & IT consulting

We integrate and supply technology from the leading manufacturers. If you prefer another brand, we quote it through our wholesalers in Mexico and the United States.

Brands and logos are the property of their respective owners.

Managed Services, Support Plans & IT Consulting in Ciudad Juárez and El Paso

We work with companies, manufacturing plants, logistics centers and offices in Ciudad Juárez, Chihuahua, and El Paso, Texas. As integrators and suppliers, we start with a diagnosis of your operation, design the solution, implement it and follow up. For managed services, support plans & IT consulting we have access to wholesalers in Mexico and the United States, so we quote the brand that best fits your project.

  1. DiagnosisWe understand your operation and current infrastructure.
  2. DesignWe define architecture, brands and scope.
  3. ImplementationWe install, configure and test.
  4. SupportDocumentation and ongoing follow-up.

Frequently asked questions about managed services, support plans & IT consulting

What does a support plan include?

It depends on the scope: service hours, response times (SLA), preventive maintenance and the equipment and services defined in the contract.

Can you support infrastructure you did not install?

Yes, after an assessment and documentation of the environment.

Let's talk about your managed services, support plans & IT consulting project

Tell us what you need and an engineer will reply.

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Controller: Servicios Industriales Fiavco SA de CV, Hiperión #1961, Col. Satélite, Ciudad Juárez, Chihuahua, CP 32450.

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